Privacy Policy

About LazeLoom

LazeLoom is operated by BIN KHALID ONLINE LTD.

The website provides information about our women’s loungewear and nightwear collections, including product details, online shopping services, delivery options and customer support.

Information We Collect

We collect only information necessary to provide our services, including:

• Name and contact details provided during purchases or enquiries.
• Delivery information required to complete orders.
• Messages sent through customer support channels.

How We Use Information

• Managing orders and customer requests.
• Providing delivery information.
• Improving website experience.
• Maintaining accurate business records.

Information Retention Period

Information is retained only for the period required for business operations.

• Order records may be retained for up to 6 years for administration purposes.
• Customer enquiries may be retained for up to 24 months after the final communication.
• Information no longer required will be removed appropriately.

Cookies and Website Experience

Cookies may be used to improve browsing experience, remember preferences and support website functionality.

Your Requests

You may contact us regarding your information, including requests for access, correction or removal where appropriate.

We aim to respond within 30 days after receiving sufficient details.

Policy Updates

This Privacy Policy may be updated when necessary to reflect changes to our services.

Updates become effective immediately after publication.