Shipping Policy

Free Shipping

We provide free shipping on all orders. There are no additional delivery charges added during checkout.

Every order is carefully prepared and arranged for delivery after confirmation.

Order Processing Time

Orders are usually prepared within: 1 – 3 business days after payment confirmation.

During busy periods, processing may require additional time. We will always aim to keep customers informed when delays occur.

Delivery Timeframe

After dispatch, delivery usually takes:

• Standard delivery: 3 – 7 business days
• Extended delivery situations may require up to 10 business days due to circumstances outside our control.

Delivery times are estimates and may vary depending on courier schedules, seasonal demand and unexpected service interruptions.

Order Tracking

Where tracking information is available, customers will receive relevant delivery updates after their order has been dispatched.

Returns & Exchanges Delivery Support

For your first approved return or exchange request, we provide: free return delivery support.

Any further return or exchange delivery arrangements may be reviewed individually depending on the circumstances and order details.

Delivery Responsibility

Once an order has been correctly dispatched, delivery responsibility is shared with the delivery service provider.

We are not responsible for delays caused by incorrect information provided during checkout, unavailable recipients or circumstances beyond reasonable control.

Important Notes

• Please ensure all order details are accurate before completing your purchase.
• Delivery estimates do not include unexpected interruptions outside our reasonable control.
• If an order requires assistance, please contact our support team and we will be happy to help.

Disclaimer

While we carefully prepare every order, delivery times are estimates and cannot be guaranteed for every situation.

LazeLoom is not responsible for delays, losses or interruptions caused by events outside our reasonable management.